syberia3 Syberia3攻略视频

其实syberia3的问题并不复杂，但是又很多的朋友都不太了解Syberia3攻略视频，因此呢，今天小编就来为大家分享syberia3的一些知识，希望可以帮助到大家，下面我们一起来看看这个问题的分析吧！

一、vista可用单机游戏

给你找的全名单,都是**可以玩的,如果出问题应该都可以解决,有的游戏国内玩的不多.

太多了点,就不给你都翻译了,如果你把分加多点还能考虑,嘿嘿

大概给你挑了几个里面有的比较有名的,自己手打名字可能会拼错.其他那些你大可以上百度搜英文名字,看看是什么,其他不排除也有可以玩的,这里都是测试过没有问题的.

战地全系列

美国陆军

帝国时代全系列

中世界1,2

黑与白1,2

文明3,4

冠军足球经理

使命召唤

命令与征服1,2,3包括**资料片,(不知道怎么翻译,,,....)

兄弟连进军30高地

cs

三角洲部队5

英雄连

doom全系列

暗黑全系列

f.e.a.r

fifa07

**行动现代战争1,2

辐射1,2

侠盗猎车罪恶都市/圣安得力丝

半条命1,2

荣誉勋章联合**,血战太平洋

**飞车8,9

波丝王子时之砂/王者无双

职业进化足球6/胜利11人10

雷神之锤2,3,4

彩虹6号维加丝,锁定

模拟城市3,4,尖峰时刻

swat4

星际争霸

星球大战

无限试驾

上古卷轴

模拟人生2

太袒之旅,不朽王座

古墓丽影传奇

虚拟竞技场2004

战锤40k黎明攻势

魔兽争霸3,冰峰王座

18**卡车

科林迈凯轮拉力

bioshock 2008年度*佳游戏,忘了中文叫什么好象是生化奇兵吧

孤岛危机

雷神战争

*终幻想11

光晕2

nba03

生化危机4

落银城

vr网球3

world in conflict也是个大坐,想不起来中文名字了

1602 A.D.(32-Bit)

Agatha Christie: And then there were none(32 bit)

Agatha Christie: Murder on the orient express(32 bit)

Aliens versus Predator 2

Americas Army 2.7(32-bit)

Anno 1701

Age of Empires and the Rise of Rome expansion

Age of Empires II and the Conquerors expansion

Age of Empires III and The WarChiefs expansion

Alice(American McGee’s)

Another World: 15th Anniversary Edition

Ankh II: hearth of Osiris(32-bit)

Armies of Exigo

Atlantis II(32-bit)

Atlantis III(32-bit)

Atlantis IV Evolution(32-bit)

Aura: Fate of the ages(32-bit)

Armed and Dangerous

Arx Fatalis

Blade Runner(32-bit)

Baldur’s Gate(32bit)(Polish version, English should work well too)

Baldur’s Gate: Tales of the Sword Coast(32bit)(Polish version, English should work well too)

Battle for Middle-Earth 1& 2

Battlefield 2& Special Forces(Run BF2.exe As Administrator.)

Battlefield 2142(32bit)

Battlefield 2142(64bit)- Same settings used on XP, crashes to desk*** at every map change(after a certain period) due to low video card memory(256mb). Disable Areo or set texture settings lower.如果载入失败是因为内存不够

Black and White 2

Blood II The Chosen(It rarely crashes, but this was h***ening under XP too.)

Broken Sword: The Angel of Death

Brothers in Arms: Road to Hill 30

Call of Cthulhu: Dark Corners of the Earth

Call of Duty& United Offensive

Call of Duty 2(run cod2mp_s.exe in XP SP2 compability mode; SP fine.)

Call of Duty 2 upgraded to 1.3 works on Home Premium RTM no trouble(32 bit)

Championship Manager 2007

Civilization III(run as administrator, XP SP2 compatibility mode)

Civilization IV(Vista 32/64-bit)

Civ City Rome(32 bit)

Cobra 11- Nitro(StarForce protection vista-update required)

Command& Conquer: Generals

Commandos: Beyond The Call Of Duty

Company of Heroes(32bit Home Premium) no problems generally.(NB With NVIDIA 8800GTX/GTS GPUs the game crashes when loading Cherbourg level. Needs GPU driver update.‘Open issue’ with 20/02/07 100.65 forceware drivers)

Condemned- Criminal Origins

Continuum

Counter-Strike 1.6

Counter-Strike Condition Zero

Counter-Strike Source

Crashday(With patch 1.1+ No Intro Fix)

Cricket 07(Australian version- works on both x86& x64)

Darwinia

Day of Defeat

Deal or No Deal

Delta Force Black Hawk Down& Team Sabre

Deus Ex

Diablo I

Diablo II- NOTE: For best results, set Compatibility Mode for ***lication to Windows XP SP2 in the shortcut’s properties and run as Administrator. This should allow all features of game to work properly, including LAN and Battle.Net play. If the game takes too long to start up, try disabling Aero Glass(or under compatability disable desk*** composition).

Doom 2(Doom95)(Requires DPlay.dll in the game’s directory for doom95 to work properly)

Doom 3(Requires working OpenGL support)

Doom 3: Resurrection of Evil(Requires working OpenGL support)

Doomsday 3D Engine v1.9.0 Beta 4

Dracula 2(32-bit)(Win 98 Compatibility Mode)

Dreamfall: the Longest journey(32-bit): run after installation of Starforce Drivers. Install them form here

Driver(32bit)

Duke Nukem 3D Atomic Edition with all Add-Ons(for Windows Edition; not original 16-bit MS-DOS)(This game works slowly with too low performance if you don’t install the driver of your graphic card manually although Vista automatically recognizes and installs the drivers of your graphic card and DirectX.)

Duke Nukem 3D High Resolution Pack(HRP)(also External Release(XTR)) v1.0

Duke Nukem Manhattan Project

Dungeon Keeper

Dungeon Keeper 2(32-Bit)

Dynasty warriors 4 hyper

EA Link for EA Games

Elder Scrolls: Oblivion: Runs great on Vista with 1.1 patch

Eve Online Fully working(32-bit)

Evany: Crystal keys II(32-bit)

Everquest

Everquest II

Far Cry(64-bit and 32-bit with v1.4 patch)

Evidence- the last ritual

F.E.A.R(32-Bit).Runs fine in XP SP2 Compatibility

F1 2006(Win 98/Me Compatibility Mode)

FlatOut 2(32 bit Home Premium)

Flight Simulator 2004

Flight Simulator X

FBI: Hostage Rescue

F.E.A.R

FIFA 07

FIFA Manager 2007

Football Manager 2007

Freedom Force vs. The Third Reich

Freelancer

Flatout 2(European with Starforce update)

Ghost Recon: Advanced Warfighter

Gothic 3(Windows Vista wont allow 2 files to install in system folder(64 bit))

Grand Prix 4

Grand Theft Auto II

Grand Theft Auto III

Grand Theft Auto: San Andreas(32-bit: Functions flawlessly/ 64-bit: Problematic when tested on Ultimate Edition. Experiences random freezes and crashes, notably when graphics are set to“Very High” quality).

Grand Theft Auto: Vice City

Guild Wars: All 3 versions( Prophecies, Factions, Nightfall)

Gun

GunBound WC

Half Life

Half Life 2& Half Life 2: Episode One

Halo: Combat Evolved(need a patch windows tel you about it)

Halo: Custom Edition(needs a update tho download )

Heroes 5

Hitman: Blood Money

Hitman: Contracts

Hoyle Card games 2007 works great.

Hoyle Board games 2007 works great.

Hoyle Puzzle games 2007 works great.

Hugo: The Evil Mirror

In The Groove+ Impact dancepad

Jack the Reaper

Jade Empire: Special Edition(x86& x64)

Jazz Jack Rabbit 2

Little Fighter 2(32 bit)

KISS: Psycho Circus The Nightmare Child

Lara Croft: Tomb Raider Legend

Lego Star Wars II(64-bit)

Lineage II: Chronicle 5(32-bit) works well!

LOCOMOTION by Chris Sawyer(64-bit)

Max Payne 1.01

Max Payne 2

Medal Of Honor: Allied Assault Installed MOHAA Ver1.1 on 32-bit Ultimate, plays fine with no problems at all, multiplayer untested as yet.

Klotski(and Microsoft Entertainment Pack 1991)

Magic Ball 3

Marvel: Ultimate Alliance(x86 and x64)

Myst III: Exile(32-bit)

Myst IV: Revelation(32-bit)

Myst V: End of Ages(32-bit)

Myth II Soulblighter v1.6(32 and 64bit)

MU Online(Ultra low FPS)

Need for Speed(32-bit)

Need for Speed III: Hot pursuit

Need for Speed Most Wanted

Neverwinter Nights 2(32-bit and 64-bit)

Nexuiz

NHL 06

NHL 07

Outrun 2006

Paradise(from Benoit Sokal)(32-bit)

Pariah(With 98/ME Compatibility mode)

Pacific Warriors

Phantasy Star Universe

Prey(Requires working OpenGL support)

Prince of Persia: The Sands of Time

Prince of Persia: The Two Thrones(Starts Windows MCE upon exit?)

Pro Evolution Soccer 6

Psychonauts

Quake 2

Quake 3 Arena

Quake 4(v1.3) Works. Tested on Vista Enterprise 64-bit and Vista Ultimate 32-bit

Race- The WTCC Game

Ragnarok Online

Rainbow Six: Lockdown

Rainbow Six: Vegas

Return to mysterous Island

Rise of Nations Gold(32 bit)

RollerCoaster Tycoon [With the Loopy Landscape Add-On](Vista 32-bit)

- Add the“Windows 95〃 compatibility mode for the file“rct.exe”

- Add the“Full control” right to“Everyone” for the folder of RCT and its subfolders.

RollerCoaster Tycoon 2 [Original and all Add-Ons](Vista 32-bit)

- Add the“Full control” right to“Everyone” for the folder of RCT2 and its subfolders.

RollerCoaster Tycoon 3 [Original and all Add-Ons](Vista 32-bit)

Rome: Total War

Savage(32-bit)

Schizm: mysterious journey(CD)(32-bit)

Scratches(32-bit): Update of Starforce drivers NOT needed

Second Sight

SimCity 3000 Unlimited(32-bit)

SimCity 4 and RushHour Expansion(Vista 64-bit)

Soul Reaver 2

Splinter Cell

Splinter Cell: Pandora Tomorrow

Splinter Cell: Chaos Theory

Splinter Cell: Double Agent

Star Wars Galaxies

Star Wars Galactic Battlegrounds and Clone Campaigns

Star Wars Jedi Academy(32bit)

Star Wars Jedi Outcast(32bit)

Star Wars Battlefront 2(32bit)

Star Wars Knights of the Old Republic 2(32 bit).Runs fine in XP SP2 Compatibility

Starcraft

Steam(Build: Jan 15 2007, 10:37:59)

Super Collapse! Puzzle Gallery 1.0.8.0

Super Mario Forever(After starting the game, the mouse cursor of Vista still ***ears on the screen. Ignore it.)

SWAT 4& The Stetchkov Syndicate(32-bit)

Test Drive Unlimited(if there are problems run as administrator and/or in xp sp2 compatibility mode)

The Amerzone(32-bit)(Win 98 Compatibility Mode)

The Black Mirror(2nd edition, 2CD without Starforce)(32-bit)

The longest journey(32-bit). Official patch here

The Elderscrolls Oblivion(32-bit)

The Sims 2(32-bit/64-bit)(All expansions pack works!)

The Movies(32-bit)

The Simpsons- Hit& Run(32-bit)

Titan Quest

Tomb Raider I, II; III; The Lost Artefact, Revelation, Chronicles, Angel of darkness: run with unofficials patchs. See this site.

Tomb Raider Legend(32bit)

Tony Hawk’s Pro Skater 4

Top Spin 2(32 bit) Slow loading but work perfect

Train Simulator(Microsoft)(Vista 32-bit)

Turok: Dinosaur Hunter

Unreal Tournament 1999 Game of the Year Edition

Unreal Tournament 2004- The text to speech engine switches from the game engine to the one supplied with Vista, if you don’t get voice taunts from other players, check your control panel text to speech voice to make sure it works.

URU: Ages beyond Myst with“The path to the Shell” extension(32-bit)

Vampire the Masquerade: Bloodlines

Warcraft 3& also The Frozen Throne(With 98/ME Compatibility Mode)

Warhammer Mark of Chaos

Warhammer Dawn Of War 40k(32 Bit)

World of Warcraft- May have issues with Graphics and Sound(Depending on Hardware Installed)

Wolfenstein: Enemy territory 2.60b(Worked perfectly with Ultimate RTM, usin PNY Verto GeForce 6600GT, and nVidia 97.46 forceware for Windows vista)

World Racing 2(StarForce protection vista-update required)

Worms 4: Mayhem

Worms Armageddon with latest patch(32bit)

Worms World *****

X3: Reunion

X-Plane v7+(32bit)

UPDATES

1701 A.D.(32,64-Bit)

18 Wheels of Steel: Across America(32-bit)

18 Wheels of Steel: Pedal To The Metal(Windows XP SP2 Compatibility Mode. Run as Administrator)

18 Wheels of Steel: Haulin’(Windows XP SP2 Compatibility Mode. Run as Administrator)

Aladdin in Nasira’s Wraak(Dutch)

Aliens versus Predator 2

Age of Mythology and The Titans expansion

Age of Wonders II

Archlord(32-bit and 64-bit)

BioShock(64-bit)

Cold War

Colin McRae- DiRT(32/64-bit)

Colin McRae Rally 2(32-bit Home Premium)

Commanche 4(32-bit Home Premium)

Command& Conquer: The First Decade(Tiberium Sun may need to be re-installed)

Command& Conquer: Generals Zero Hour(Run as Administrator)

Command& Conquer: Renegade

Command& Conquer 3: Tiberium Wars(32-bit)

Crysis

Darkstar One(vista ultimate 64bit)Prior to installation, install the tages 5.5signed drivers for vista 64bit: instalation of these drivers, install the game, patch to version 1.3 and run in administrator mode and Xp SP2 compability mode.

Dawn of War: Dark Crusade v1.2(Vista Ultimate 64-bit)

Deer Avenger 2

Enemy Territory: Quake Wars(32-bit both demo and full game)

Fable: The Lost Chapters(Requires a fix obtained via Windows Update to fix compatibility issues and the latest video drivers or you’ll get black screens during gameplay and cutscene playback; this occurs primarily on nVidia chipsets, although it can be fixed by downloading the nVidia Forceware driver from the nVidia website).

Fallout, Fallout 2, Fallout Tactics(32 bit Home Premium)

F.E.A.R* Extraction Point(expansion) has major problems on all platforms, including XP.

F.E.A.R Combat(Multiplayer

Final Fantasy XI(with Windows-compatible Playonline Viewer)

Garry’s Mod 10(32/64-bit works)

Ghost Recon: Advanced Warfighter(32/64-bit)

Ghost Recon: Advanced Warfighter 2(64-bit)(GRAW2 works, but the Ageia PhysX engine may need to be installed with the quiet option)

Global Operations

Halo 2

Half Life 2: Lost Coast

Hitman: Blood Money(Displays errors due to the fact that it cannot locate the DirectX9 files it requires. Will not recognize DirectX10)

Hollywood Mogul 3

Homeworld(Ultimate 32-bit)

Heroes of Might and Magic II- The Succession Wars(Operates fine with no compatiblity changes on Home Premium)

HomeWorld 2(Home Premium 32-bit)- Works just fine, version 1.0

IGI2: Covert Strike(32-bit)

Jack Nicklaus 6: Golden Bear Challenge(Install XP patch, run in Compatibility Mode XP SP2)

Jerusalem(French)(32-bit). Patch available here

Keepsake(32-bit)(Works after updating the StarForce drivers)

Kill Switch

Kisses(32-bit Home Premium)

Klotski(and Microsoft Entertainment Pack 1991)

Knights and Merchants(run as an administrator 32-bit Home Premium)

Mafia: City of Lost Heaven(32-bit)

Medal of Honor: Airborne(32/64-bit)

Medal of Honor: Pacific Assault(32-bit) Must check“Run this program as an Administrator”

Medieval 2 Total War(32-bit and 64-bit)

Mechwarrior 4 Mercenaries- Must be patched to latest version and run in Windows XP Compatibility Mode as an Administrator(Home Premium 32-bit)

Microsoft Crimson skies(32-bit) Works with GeForce 8 series drivers, whereas older drivers cause a font display bug. Unplayble on hardware mode, though software mode works.

Monkey island III: the curse of Monkey island(32-bit)(Windows 95/98 compatibility mode)

Monkey island IV: Escape from Monkey Island(32-bit)

Nancy Drew: Mystery of the Old Clock(32-bit)- European versions must be run with updated StarForce drivers

Natural Selection 3.2- Type“gammaramp 0〃 in console to remedy color anomalies, though brightness problems still may occur(32-bit)

NBA Live 2003(32-bit)

Need for Speed:Road Challenge- Works in software mode on GeForce 8 series and other none glide cards. Hardware mode crashes, though it may be circumvented with a Glide fix such as Glidewr***erdgVoodoo.

Need for Speed Underground

Need for Speed Underground II

Neverwinter Nights(Must update to v1.68)(32-bit)

No One Lives Forever 2(Ultimate 64-bit)

Oolite 1.68 Test(32-bit)

Overlord

Playboy: The Mansion

Planescape: Torment

Pompei(French) Patch available here(32-bit)

Powerslide

Prey(Requires working OpenGL support)

Prince of Persia: The Sands of Time(Manually run the installer PrinceOfPersiaSetup.exe as an Administrator)

Priston Tale(32-bit)

Rallisport Challenge(32-bit)

Rayman 3:Hoodlum Havoc

Resident Evil 4- Requires d3dx9_30.dll to be placed in the install folder, the default of which is Capcom/Resident Evil 4(32-bit)

Runaway I(32-bit)

Runaway II(32-bit)- v1.3- you must install the patch available here: english version or french version

SafeCracker(32-bit)

Secret Files: Tunguska(32-bit)

Serious Sam 2- Requires patch 2.068(64-bit)

Settlers 10th Anniversary(Run in XP Compatibility Mode)

Silverfall

SimCity Societies(32-bit)

Sold Out Baldies

Soldiers- Heroes of World War II(32-bit) Must run in Windows 98/Me Compatibility Mode, even with the official Vista patch

Sonic& Knuckles Collection

Spider-Man(CD-ROM with PC game Kelloggs/Got Milk? version)

S.T.A.L.K.E.R. Shadow of Chernobyl

Starcraft: Brood War

Starsiege Tribes- Requires patch by NoFIX(Ultimate 32-bit)

Star Trek: Legacy(Ultimate 32-bit)

Starsky and Hutch

Star Wars- Empire at War(32-bit/64-bit)

Star Wars Republic Commando(32-bit) GeForce 8 owners must update to the latest drivers

Star Wolves 2

Stubbs the Zombie(Demo)(32-bit)

Syberia I, Syberia II- CD or DVD version(32-bit)

The Moment of Silence(French). This game uses an old version of StarForce protection, currently incompatible with Windows Vista. House of Tales has released an update here

The Movies- Stunts and Special effects Expansion(64 bit)

The Elder Scrolls III: Morrowind(32-bit) Tribunal expansion works. For Bloodmoon expansion see Minor Problem section.

The Sims Vista Home Pre. 32 bit Works fine must check(Run as Administrator)

Titan Quest& Immortal Throne expansion(32-bit/64-bit)

The Typing of the Dead- Run in Win98/ME Compatibility Mode(32-bit)

Thief: Deadly Shadows

Tiger Woods PGA Tour 06, PGA Tour 08(32-bit/64-bit)TimeShift(64-bit)

Tony Tough(32-bit)

Tony Hawk’s American Wasteland(64-bit)

TrackMania United- Works perfect and does not require the steps for running TrackMania Nations. Very little lag when run with a GeForce 8800GTS(640MB) and 2GB of RAM.

Track Mania Sunrise

TS online(32-bit)

Two Worlds(32-bit, 64-bit)

Tycoon City: New York

Vanguard: Saga of Heroes(32-bit)

Vietcong(32-bit)

Virtua Tennis 3(32-bit/64-bit)

WarRock- You will need to edit PunkBuster’s default files to prevent any and all problems using PunkBuster on Vista.(32-bit/ Does NOT run on 64-bit)

Wheel of Fortune- First Edition(32-bit)

Who Wants to Be a Millionaire- Sports Editon

Wizardry Gold

World in Conflict(32-bit/64-bit)

World of Warcraft, World of Warcraft: Burning Crusade

Worms 2(Do not run on full screen)

XIII 13(32-bit Home Premium)

Zdoom

Zoo Tycoon with Dinosaur Digs and Marine Mania expansion packs(32-bit)

Zoo Tycoon 2, Zoo Tycoon 2: Endangered Species

二、Steam游戏退款详解

本人在steam上剁手预购了Syberia 3 Deluxe Edition,途中经历一次延发后，前两天(2017年4月20日)玩到游戏，感觉AVG完全不是我的菜，退款连续4次，联系人工客服终于退款成功，特此将此分享各网友

退款前准备(1)登陆并打开网页： A.进入steam首页 B.登录steam账户; C.在客服选项单击右键，在新标签页或新窗口打开连接； D.在steam首页鼠标滚轮下滚至图中位置打开“退款政策”网页

退款前准备(2)退款政策解读： Steam的退款政策是一切操作的规则与法律基础，我们有必要在退款仔细阅读其条款，找出符合自己情况的规则，下面我就从自己的多次退款经历，谈谈Steam退款机制的使用:总的原则：“对于自 Steam商店购买于两周之内，且使用时间不超过 2小时的游戏或软件，都可提供 Steam退款。以下是一些其他形式消费的退款要求”即2小时/14天退款期，这是*一般的情况，一般大多数人要求退款都是必须符合这一原则的，下面根据自身经历谈谈几种特殊情况： A.“游戏内购买退款”，这个我没试过，估计一般适用于内购经验加成之类的，总的原则是“在**发生的 48小时内，游戏内物品并未被消耗、修改或转让”,也就是“原生的”可以退，“二手的”不能退； B.“预购游戏退款”，“当您在 Steam预购一个产品时（且已事先付清时），您可以在该产品发售前的任意时间请求退款。标准的 14天/2小时退款期也可适用，自游戏发售之日起计时”，本文我退的预购的Syberia 3 Deluxe Edition即符合这一条件,注意是发售前可以任意时间请求退款，发售后按标准的14天/2小时退款期算； C.“礼物退款”细读条款发现，礼物也按标准的14天/2小时退款期算，特别地，其实理论上淘宝上买的什么“Steam国区礼物版”的游戏也是可以退的，只不过要商家同意，多一步操作，可能是由于汇率的关系或者嫌麻烦，大多数商家都提前说明不能退。总的来说，只要是从Steam商店直接买的游戏，只要符合退款政策，都是能退掉的；而Steam CD Key在steam上是退不了的，但是key是可以转手的吧？

回到步骤1.C打开的“客服”网页：两种方式： A.从“近期产品”找到需要退款的产品，左键单击打开； B.从“游戏软件等”搜索找到需要退款的产品，左键单击打开。

进入退款界面：(1)选择“我不小心购买了此产品”或“与预期不符”，进入下一界面；(2)如果是直接购买的产品，点击“我想为我的购买申请退款”，如果是以礼物形式购买的，点击“我想为这个礼物申请退款”，从而允许此礼物的原购买者申请退款，自己买礼物自己接受可以直接退款。(3)进入退款界面

退款界面：(1)可以看到游戏时间统计，要退款务必游戏时间小于2小时,购买时间小于14天；(2)退货原因可以根据具体情况选，尽量实事求是；(3)注释建议加上退款信，模板见图片和引用，或下一页；(4)确认收件邮箱，以便及时了解进度；(5)申请提交 PS：建议将界面右上角客服**编号记录下来，具体原因下面讲解。

退款信模板 Dear Valve Services: I’m writing this letter to complain about the game Syberia 3 Deluxe Edition(Pre-Purchase) a full refund. I Pre-purchased the game on 24, October,2016, looking forward to getting a surprise. But Microids(game publishers) announced that Syberia 3 has been postponed to Q1 2017, not available on Steam in December,2016.In February 2017,Microids unveils the new release date, scheduled to launch on April 20 on Steam.Today,April 21st,I play Syberia 3,however, I found it awful to play---Maybe it’s not my type, maybe I am too fastidious, but I really dislike it from the bottom of my heart! It is a non-entertaining game for me that I can’t enjoy it at all! I saved dollars, only to find it’s a waste of money and time! Talking about time, I played it for about only 11mins and it really dis***ointed me a lot! I read Steam Refunds carefully,and find that in"Refunds on Pre-Purchased Titles", you said"When you pre-purchase a title on Steam(and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also ***lies, starting on the game’s release date.".The real Syberia 3’s release date is 20,April,2017.And I think my offer conform to your refund rules. I hope I can get my money back and use it into some more interesting games on steam.I’m sorry to trouble you, but I’m writing the letter sincerely for my refund. At last, I would be ***reciate if you can return my deal and my money to my Steam Wallet!That’s all I want to say, Thank you! Steam ID:你的账户名 Date:年月日

申请退款之后：(1)一般2至8小时内，客服就会有回复，钱退至steam钱包要快些，支付宝、微信、银联要慢些，而退款到账，steam钱包是24小时后到账，支付宝、微信、银联情况比较复杂，1天到1周不等；一般情况就到此为止，等待退款即可。(2)然而我这次按以往的操作把预购的Syberia 3 Deluxe Edition退款，结果哔了，而且如图所示，是连续被拒4次!!!我接着就不敢继续按以往的操作来了，因为退款机制中steam是有防滥用措施的，弄不好会受到小红信，停用客户的退款权利。肿么办呢？请看下一页~~~

于是，我就这么操作进入用户账户明细，查看消费历史记录，找到那笔要退款的消费记录，点击该项产品(仅是你要退款的那个游戏)，选择“我对这项购买有疑问”，写求助信联系人工客服。

PS：与人工客服联系，建议写中英文版的求助信，建议直指问题中心，不要按中式思维，和他们绕弯子，卖关子，要讲明具体的问题，不然他们会给你公式一样的官方回答（我开始就是这样，结果浪费一天，而且他们客服周日是休息的，这周一才回复）。当然，可以多表扬一下，套下近乎，他们公司的工作（他们公司确实也值得赞赏，不然微软、腾讯为毛都沿用steam的退款机制）。

求助信模板： Dear Valve Services and Kimi, Firstly,thanks for your response very much. I have tried to refund the pre-purchased game Syberia 3 Deluxe Edition three times(Ticket:**编号) yesterday,but it's replied that"We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks(our refund policy maximum)". However, In the"Steam Refunds", it's written that"When you pre-purchase a title on Steam(and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also ***lies, starting on the game’s release date" The game Syberia 3 Deluxe Edition's real release date is 20,April,2017 and I played this game only 11 minutes.I think my situation conform to the refund rules( The standard 14-day/two-hour refund period). Thus, could you tell me the reason why my offer to refund this game was refused THREE TIMES clearly?And Can I refund the PRE-PURCHASED GAME Syberia 3 Deluxe Edition? How to refund the PRE-PURCHASED GAME Syberia 3 Deluxe Edition acceptably? I'm a loyal steam user and I love to play PC games on steam.I always believe that Valve Corporation is the BEST game company in the world.I really want to believe that in the future.I hope your reply to explain and solve my problem sincerely. That’s all I want to say, Thank you! Steam ID: Date:尊敬的Valve(steam)客服和kimi(具体回复人，说不定还是他处理这事),首先，非常感谢你们的回复。昨天，我已经三次试图对预购的游戏“Syberia 3 Deluxe Edition”提出退款了(Ticket:**编号)，但是被回复道“We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks(our refund policy maximum)”，也就是认为我的游戏购买时间超过 14天。但是根据贵公司的Steam退款政策“预购游戏退款”一条：“当您在Steam预购一个产品时（且已事先付清时），您可以在该产品发售前的任意时间请求退款。标准的 14天/2小时退款期也可适用，自游戏发售之日起计时”，结合游戏“Syberia 3 Deluxe Edition”的实际发售日期(real release date)为2017年4月20日，显然今天(4月21日)和昨天(4月22日)在“自游戏发售之日起计时”的14天内，而我仅仅玩了11分钟，这应该是符合贵公司的标准的 14天/2小时退款期的规定。因此，能否告知我三次退款申请被拒的具体原因？还有我能否对预购的游戏“Syberia 3 Deluxe Edition”提出有效的退款？如何对预购的游戏“Syberia 3 Deluxe Edition”提出有效的退款？我是一名忠实的steam用户，我喜爱在Steam上玩PC游戏。一直以来，我认为Valve公司是世界上*棒的游戏公司。我真的希望我将来也一直这么认为。我真诚地期待你们对于我的问题的解释与妥善处理。此致敬礼再次表示感谢！！！ Steam ID:时间：

*后，客服帮我退款了。现在我真正体会到为什么Valve公司是世界上*棒的游戏公司。